A.C.Q. Locksmiths in Southampton

It was a good service until a window was broken due to the wrong screw being used when changing the lock fitting in our conservatory, cracking the glass which led to a slow shattering of the whole window over the next couple of hours. Unfortunately Dougie Silver had already left and been paid before we realised, and the window completely shattered. We contacted him and made arrangements for him to come back and take a look. My partner left work earlier in order to meet and he didn't show! Dougie then avoided our calls and letters so he could avoid paying for the damage he had caused. We have never heard from him. We have since had the window replaced by a company I could not recommend enough, a very polite gentleman found instantly what had caused the shattering, the screw, and described the locksmith who had completed the work as a cowboy with no common sense, to which I completely agree!! Avoid this company/man, it's not worth the risk!!! I learnt my lesson and have since always used check-a-trade/review websites to check a companies rating before using them.