Absolutely appalling! I dropped my Belle, a little Yorkie, off yesterday and she was unrecognisable when I picked her up. I told them I didn't want her cut short and they've shaved her so short that I can see her skin through her coat in places. I don't know what they've done to her but she's so distressed that she won't come out of bed and hasn't stopped shaking and shivering since I brought her home. Her coat is full of lines and steps (see photos on my Google review), all different lengths and she looks as though she's been hacked at by a child let loose with a pair of scissors. I'm so upset with what they've done to my dog and feel like such a bad owner for what I've let them do to her. I just hope her coat grows back quickly because right now I'm embarrassed to take her out. Please, please, please do not take your dog here.

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