Westinghouse Launderette in Abingdon

Absolutely appalling service! No customer service what so ever. I tried to return a piece of clothing which had been damaged during dry cleaning as it was a very expensive silk suit which had only been worn once before these, so called, professionals got their hands on it. We had no occasion to assume the worst so had left the garment untouched for 6 months until it next needed to be worn. Upon opening the bag we discovered the garment was stained and burnt (possibly chemical). When I approached the owner of the business he suggested I was lying and refused all assistance. Also claiming he would 'contact his guy', when further questioned about the shoddy work he then stated that the work was actually done in house not by ''his guy'' at all. Begging the question why he felt the need to tell untruths and dissemble in order to cover himself when all he really needed to say was that as per stated policy the situation was now out of his hands. Untrustworthy. Shoddy. And rude. Never use these people if you value your garments. We will be following this to small claims if necessary as the suit was an expensive garment.