Multi Mesh Limited in St. Helens

I ordered a prototype product that we discussed for some time, I paid in advance for the prototype to be made.

Drawing was presented and discussed.

Product was manufactured, upon collection of the prototype I found that the product did not match the dimensions agreed and the mesh had 20+ burn holes throughout. The product would now not fit the desired application.

I was informed to return the stainless steel mesh basket so that they could remake it to the agreed dimension.

The next day I received a call to inform me that the price for the prototype would need to be increased three fold or they would cancel the agreement, I tried to discuss this with Multimesh and the price was once again raised.

I have tried to resolve the issue and agreed to pay more for the prototype but they refused any form of negotiation and simply said they will not manufacture the product for me and asked me to go elsewhere, after 4 weeks and my time to design and discuss this with multimesh and visiting the office of multimesh they are now simply refunding me the amount paid and I have wasted time and money on this project and look for a more reputable manufacturer.

I would not recommend this company as they do not honour agreements made and paid for. Use caution when dealing with Multimesh Ltd but I would recommend trying someone else.