C J Mason Veterinary Surgery in Bamber Bridge, Preston
C J Mason Veterinary Surgery
Throughout my working life with animals and in contact with various vets, Chris Mason is one of the few vets that I would recommend. He is down to earth, efficient and pragmatic. Sadly not all cases that he treats have a happy outcome, which is true in all aspects of medicine, and many owners have the need to blame someone which leads them to write a negative review. I have always found the busy hard working, sometimes harassed, receptionist friendly and helpful. Thank you to Chris and all those who work with and for him. Sheila Green
Very surprised at the negative comments people have left... Seems it's a different Chris! I was introduced to Chris by a good friend who has been accessing Chris' vets service for many years. I have to completely agree that this is an excellent vets service. Firstly, the ladies on reception are very courteous, helpful and will book an appointment on the same day if it's urgent. There are times it is difficult to get an answer, but with perseverance you do get through and, this only shows how busy they are and therefore how many loving pet owners trust in them. Secondly, Chris is always very pleasant and friendly, he is caring and compassionate towards my pet springer spaniel and his advice and treatment has always be in her best interests. And the icing on the cake is that Chris does not over charge caring pet owners for his advice and services, unlike all of the vets services I previously used. Chris diagnosed a long term limp my dog had in the first visit, when my previous vet saw her several times for the same condition and said it was arthritis. They charged me consultation charges for over 2 years and also charged for metacam, which cost a small fortune, when in fact it was a double claw. One visit, an operation and problem resolved. This is one example of how excellent and knowledgable Chris is. I completely trust Chris' advice and can 100% recommend him for your pets. And a big thankyou to everyone at this practice.
I know Chris Mason is a fantastic vet because he saved my German Shepherds life last year, she became very sick really quickly. I took her to see him and he was also baffled by her condition but treated her with such care and compassion and medication that cured her within two weeks. He may not be smarmy or very talkative but I would much prefer a vet that knows what he is doing and is kind to animals than anything else.
1st time to see Mr Mason, thought I'd try as I'd heard good reviews about him, so yes it was cheaper than my normal vets (Pinewood's in Leyland), but he was abrupt and not very caring and I've never seen an injection given so fast and so rough, made me feel sick for the rest of he day, but saying that he did sort out my animals problem, it's up to you but I won't be going back.
Chris has looked after my 3 Labradors from birth, he fusses them and they love going to the vets. I have needed to phone on 3 occasions when really worried about some distressing symptoms and have always received appropriate advice. Chris has spoken to me out of hours and given advice which has worked. I travel a long way to have my dogs cared for at this practice. I have a medical background and Chris focusses on the dog whilst listening to your description of symptoms and asks pertinent questions, gives explanations to questions and I can't understand critical reviews I read here. Give me a no nonsense knowledgeable vet any day.
Awesome vet! Have sadly just lost my dog; he was being treated for epilepsy by another vet in Bamber Bridge. Chris was unable to take him onto his books with the pre existing condition so sadly he had to stay at Bamber Bridge; he had to be put to sleep at emergency vets in Preston; he had pancreatic cancer! Chris is a no nonsense guy who tells it to you straight; if I had been able to get my poor dog into his surgery he would not have died a chronic pain filled death due to misdiagnoses; my next pet will go to Chris as my cats already do. Would not look anywhere else.
Chris Mason is treating one of my Scottish Deerhounds for an on going problem. The care and his manor to her has been wonderful.He does not rush and he genuinely cares for the animal he is treating.No he does not engage in small talk,we have friends for that not vets.He might give an injection fast,it does not bother the dog.Hes just taken blood from Megs neck, I held her head she didnt know it was being done. Chris is the only vet who I will trust to look after my Deerhounds.I have absolutely 100% faith in his judgement as a vet.
I rang to ask to speak with a vet in order to get some guidance and I ended up speaking with a snotty receptionist who had the tone of voice and manner of someone who just did not want to help at all. From the first words out of her mouth I knew I was speaking to someone who just did not care; almost sighing when I asked anything and when I asked to arrange to see Chris Mason in order to get a second opinion on a very sick pet, she cut in before I could even finish the sentence and said in an abrupt tone ''we are not undertaking any second opinions'. Absolute terrible way to treat anyone who is obviously having problems with a sick animal and wanted to arrange for a vet to just give some advise.
Whoever answered the phone to me at 15:45 on Wednesday the 24th June 2015 is a absolute arrogant, can't be bothered, cold hearted monster who should not be anywhere near the public. Her whole attitude is one of 'why are you bothering me' and undertones of who cares. I'm shocked.
I would not take any of my animals near this place now; if that is the attitude of the staff then you can bet your pet will suffer at the hands of these people.
Yes he is abrupt but that is who he is as a person, if you truly care about your animals your going to his surgery based on his skills and knowledge not his manner. I have never found him rude, simply to the point. He treats my cats and dog quickly and efficiently is a confident and knowledgable yet compassionate and appropriate manner. He gets straight to the point and doesn't waste time which saves time and money. He has always acted in the best interest of my pets. Having previously been with a vets that takes it's time and chit chats yet makes fatal errors and leaves out the details that are unpleasant but that you need to know in the interest of your pet, I find Chris Mason far more professional. For this reason I will continue going with my pets.
Horrendous. Your pet will die before getting ahold of this vet. 13 times we called today and even more the day before to get our Labrador puppy treated for a chronic ear infection. As this clinic doesn't offer walk-in appointments you would think that someone was on hand to take calls. Couldn't wait any longer as our pup was in a lot of pain. Had to take her to Ribble Vets in Penwortham where her mother is registered and I have to say they are superb, they seen her straight away, gave her the treatment she needed and even called later on to check on her!
My westie had been troubled with skin problems and lost all his hair. He had been treated by our vet for several months and was getting worse and increasingly distressed. I took him to Chris Mason who treated him him with very different medication. Within 6 weeks his coat had grown back and he has now had no skin troubles for over 1 year. We find Chris Mason an excellent vet and can't thank him enough for the way he has treated our dog.
Chris is a fantastic vet and shows nothing but concern and well being for the animal. When you go to the vets, its not for a formal chit chat, its to get your pet seen to and get the care it needs. He can be quick when necessary, but if the animal needs continous care, he more than puts time and effort in with the animal. I had to have my dog put to sleep recently, it was absolutely heart breaking, this man was the best vet and only vet I would take my dog to. The compassion he showed was remarkable. I've visited different vets where one of my dog's has died on the table during treatment, I've been to another vet that smacked my other dog on the nose because it snapped, as the vet hurt her and I've had to take another dog to a vet to be put to sleep, it was given the lethal injection straight away. Chris doesn't do that, he calms the animal with an injection before beeing put to sleep. I really think, that the negative comments he has received is unjust, and those animal owners out there that want small talk, then yes, go to another vet, but I really don't think you will receive the same care for your animal.
I note some people have accused this vet of being rude but my experience of this vet is that he is extremly compassionate and knowledgable. Fitted both our cat and dog in urgently when we were very worried. Charges a very reasonable amount. It must be difficult for vets dealing with upset and distraught owners constantly and what may be seen as rudeness may in fact be a coping mechanism. Long may this vet be practicing.
I have 2 dogs and 4 cats registered with Chris and I would certainly go elsewhere if I didn't like him. I do not find him abrupt rather he just doesn't waste time on smalltalk...he is too busy for that. Just had 1 male and 1 female kitten neutered and microchipped and it cost £93.00.........I would challenge any other vet to do it for that price.
My german sheppard was one of his patients for a couple of years and when he got sick during a bank holiday he was bleeding and was not eating i called but he wouldnt come out 2 him, I was told to give the dog paracetamol... I rang the pdsa and they were wonderful I took him down there and sadly he had to be put to sleep.. as he had cancer I had been to chris a few times and he had fobbed me off saying it was his age as he was 12 yrs old..... I will never take a pet to him again.
We have been going to Chris Mason vets for a few years with our Jack Russell dog, he is an excellent vet and you can see he cares about animals and their wellbeing. He is a lot cheaper than most vets and gives excellent care and advice, lastly our dog loves him, Chris always makes a fuss of her, which she loves (which is important to animals as it makes them feel comfortable). Our family have recommended him to others and will continue.
Quite surprised at the negative reviews on here. We've been using Chris since he first started. His costs are reasonable hence he is VERY busy & lets not forget he isn't here to spend ages chatting to people. He needs to get the job done.
Always found him to be very knowledgeable, professional & upfront without being abrupt or rude. And without the rip off prices.
I have been using Chris for a number of years, hes great with my dog and always willing to see him at short notice. His knowledge of animals and care given by his team is second to none. Never found him abrupt or rude and yes were are in and out but always caring and professional. Would and still do recommend.
I have been taking my dogs to Chris Mason's for a few years. I have always found Chris pleasant (often have a quick chat but do not linger when people are waiting) and good with the dogs.
He does come straight to the point rather than talking round the subject, but will give the facts and answer any questions however daft. He does not waste time when giving injections, but I have never seen any of the dogs show signs of pain or distress from one of his injections and they are always happy to see him.
Visited Chris Mason with my last cat, both my rabbits and now my two kittens and wouldn't go anywhere else. Definitely knows what he's talking about, very genuine and certainly cares about the pets.
With ref to above review and him giving fast injections, yes he does them fast but in my animals case this proved to be painless and efficient.
I will definitely continue to use and would 100% recommend (and have done many times).
I have to agree with some of the reviews here that say that this vet can be rude and discourteous. We attended the surgery this week for a routine kennel cough vaccine for our dogs, and were spoken to in a very abrupt manner by the vet during the process. He may well be a good vet, but is clearly lacking in people skills. We will be changing to a different vet now.
I am surprised at the bad reviews, I have been twice to have my two rabbits neutered and spayed. I plan on going again next month to have my 3rd rabbit neutered. I left my bunny's with the receptionist who was lovely and very helpful and friendly.
The personal manner of the vet is not always an indication of how well they do their job. My rabbits where very well looked after and the surgery went well and they recovered quickly. I am happy with the level of care my rabbits received.
I visited Chris Mason with my dog last week despite being told by my mother who had been a few months previous with her 2 dogs, that he wasn't very pleasant. He is obviously very busy and cheaper than any other vet but his manner was very abrupt and rude. I was astounded to be spoken to in this manner by a professional person. I cancelled my follow up appointment and booked else where. I rather pay more and be dealt with in a civil manner.
Having been recommended this vets, I took my dog for her injection there. There were many people in the waiting room which I believe is a good sign. However, I must say I was very disappointed with the vet's attitude. I would agree with other comments and say that he was very abrupt and rude. I believe he is very good at what he does otherwise he wouldn't have so many customers but I also believe customer service is important and for that reason, I will not be returning.
My first experience of Chris was diagnosing my son's dog Chip with cancer. He said he could operate that day or any time in the week if I booked it, but that at his age he would be unlikely to survive the operation.
Yep, blunt, to the point and very hard to hear. The truth often is. But not rude.
He asked me what I wanted to do and I said, I want to take him for a last walk.
I did and phoned my son who was away at University and I spent some time talking and petting Chip, then returned to the surgery.
We didn't have to wait long. Chris was gentle with Chip and gave him his last injection. As I held him, he fell asleep. That's what I needed, to be there and to hold him. Good luck to you all with your animals. He's a good man and a great Vet.
The important thing to realise is that your pet will be getting the best treatment here at a reasonable cost. If a few people find a busy vet hasn't got time for small talk or doesn't want to discuss the weather, then for those people it is probably best to go elsewhere. Yes, Chris is down to earth and to-the-point, but I have never found him rude and was patient and compassionate when the outcome was not good. Some years ago I used to use another vet who was superficially charming and gushing, but nearly killed my pet by wrong diagnosis that would also have meant an unnecessary operation costing hundreds of pounds - the welfare of your animals is the prime concern.
I presently own four belgian shepherds. They have all been looked after by Chris. He is the most down to earth vet I have ever dealt with. He was recommended by a highly rated and successful breeder who travelled a great distance to use his services. His reputation at the ring classes I used to attend was second to none. This was a large group of breeders who know their animals and who knew a good vet when they had need of one.
Chris mason and his team are out of this world, they are all doing a good job there, we have working dogs and every time we go he looks after them well and his prices are the best in Lancashire, once you have visited his place you will never go to another vet again, excellent top guy.
With a house full of cats (4 + 1 stray that we take responsibility for), Chris has always been the only vet that we truly trust with our felines. After our first cat had to be put to sleep (which happened in the most dignified and thoughtful way), there was no hesitation in registering our two male kittens with him at all. He has shown nothing but genuine interest in our boys, plays with them (one of ours actually likes going to the vets!) and when we acquired our pregnant, malnourished and very poorly girls, Chris was the answer to getting them back on the road to health. Nothing but positive praise for a very busy man, who goes the extra mile for our babies. Cannot understand these negative reviews - Chris probably has a waiting list a mile long and a hell of a lot of animals to be seen weekly. His no nonsense attitude is sometimes a blessing, it certainly has been for us. I would not hesitate in recommending him to any body if they really care about their pet. A genuinely brilliant and dedicated vet.
