MT Gas & Heating Services in Dewsbury
MT Gas & Heating Services
Had a full new system fitted by mike at M T Gas and Heating Services, the initial service was brilliant but then that's where all the problems started upon completion, first of all the 5 year warranty we were promised ended up only being two so we had to fight it out with the actual boiler supplier to give us the 5, which was a painful process as mike kept promising to sort it but never did.
Secondly I had to get mikes workmen back umpteen times to try and resolve a problem with the boiler constantly loosing pressure, the workman he kept sending didnt seem to have a clue and kept leaving with the problem unresolved, this was a full brand new boiler and heating system so the boiler should of never been loosing pressure.
I had to get this problem sorted by a friend and luckily now it seems to be fine in that department. Thirdly we had to get ideal out as the boilers flame kept going out, upon arrival the ideal engineer condemned the boiler and left it isolated as the flume had been fitted incorrectly and could have been dangerous, they then arranged for one of mikes men to come out and sort this problem as I was boiler-less, mikes supposed engineer came out and fitted the flume flush but wrapped silver foil around one of the joints for some reason, I asked him what this was for and he said it should have been on from installation! This was to my amazement as the foil makes this boiler look old and unfit for use when it's barely two years old.
I have asked a few heating engineers now about the use of this foil and they have all said there is no way that should be fitted on a year old boiler and it's a total bodge job. As you think my review may end it doesnt, the boilers thermostat never works correctly, you'd think once my thermostat reached the desired temperature it would click the boiler off but nope, it doesn't, so here goes another call to ideal to sort another of the many problems I've had with this heating system.
Mike seems a very nice guy but never actually sorts any problems he's faced with out, and just sends clueless engineers. I could go on and on about the problems I've had with this heating system fitted brand new by M T Gas, all I would say to finish is avoid them.