Principle Homes Property Management in Great Barr, Birmingham

Hi everyone, I'm here to let you know something about Principle Homes. These people play with tenants mind and that's very frustrating. We had too many problems in the house, let them know about that. After promising to sort it out but that never happened to us just always lie and shame on these people who work there. As soon as they got money don't expect anything from them, really shameless. Hope we can get our deposit back and never use them again.

I'm writing. However I hope it helps other people so they don't end up getting f*ed over by them. The property we moved into didn't have lightning, the kitchen sink wasn't working, the washing machine had rust in it and loads of other problems which are unacceptable.
When I went to complain they said that they are only getting paid to advertise the property and it's not their job to check it. After numerous arguments and even threats by them and the landlord to cancel our contract, we gave up on dealing with them. I would recommend to avoid them...

Hi I just want share our experience with principal homes great barr.

In april 2013 me and my partner moved to 15 Fowlmere road , great barr which the price on rightmove app was £595.

At first when asib told us we have to pay £600 per month and deposit as well, we asked why the price on rightmove is £595? He said that's wrong. We paid deposit £600 and 1 month rent £600 and £235 for other fees... when we read contract it was £595 we asked why he said ohhh i made mistake just leave it don't worry I'm busy i can't change it now.

We paid £600 every month till april 2014 he gave us another contract the same as 2013 it £595 on it again he said forgot to put £600. We paid £600 till today 26.3.2015 . Because we are unhappy with the service we moving out . So i went to asib office and explained to him we going to move in april 2015 while i was in his office he phoned a tenant about 15 Fowlmere road and he said the the price is £595 i didn't say nothing at that time , the same day he came to our house and i asked him the real price for the house is £595 why you have been taken £600 from us for 2 years ? He was shock and sweat and said no it's £600 i said in office you told a tenant the price £595 he was more sweat and then he said i will check and let know.

After few days i had to go to office for some other reason and asked him did you check it £595 or £600, he said it's £600 and i said why you gave us 2 contracts for £595? He said ok ok you next time bring your contracts i will check it out, i asked when tomorrow or after tomorrow? He said no no im a busy man maybe next monday call the office to make sure I'm in office. When i come back home i explained to my partner and very upset about his lies and cheating between landlord and us .

For your information we never delay rent and we will leave the house in better condition for april. After 2 days i was angry inside i couldn't wait for the king to make appointment for us because he was trying escape from the situation, i took contracts and went to office i said i know it's £595 because right now it's on rightmove on £595 very nicly asked to returning £5 for each month which will be £120. He was shame and angry told me i didn't ask you to give me £600 you gave it me otherwise it's £595, i said no, that's not you cheated in the first place and laid to us you should be shame and can we have our money back? He said no you can't because i didn't ask you, you gave it me and if you dont leave now i will call the police.

I said no you have to return our money. He called the police and i was happy to explain to the police after he told the police he will give us back deposit and that £120 stolen money from kids. That mr asid from principal homes great barr shame sach a liar and very rude and cheeky. If he knows someone can't say nothing he will take advantage, specially people who on dss and don't speak English good . He did the same from some people who i know.

So we will see he will return our money or not i will let you know guys .
If he won't return deposit and stolen money i promise you guys i will take him to court.

Just wanna mention that All bills paid never been delay. On 26.3.2015 he changed house price from £595 to £600 because of us but we already have screen shot for court evidence...

And he threatened us to remove comments if not he will take us to court,
Asib still haven't learned when visit a tenant let them know before no arrangement nothing he come look outside house, when we ask can you make arrangements, he said ok next time and then he will do it just like always cheeky and disrespectful ..

If anyone have situations like that let us know because we trying taking him to court. 

I read the poor reviews yet went ahead with the agreement.
HUGE MISTAKE!! I wish I had listened to everyones views! From the start our flat had problems. As soon as they have your money, don't expect to hear from them again! Our flat wasn't even legally safe, but they didn't care! I chased and chased.
I am trying to build up enough evidence so we can legally get out of our contract and rent through any other agent. I know I will never see my deposit again. Avoid!

Worst ever. they are rude, unprofessional, cheeky, disrespectful, do not listen to you at all. Makes all the excuses not to spend any money on the property. Took 8 months to fix a small issue. There is one thing they are really good at, robbing your money out of your deposit. Don't expect the full refund of your deposit because they will make every effort to rob your money off you. Avoid!

An agent that thieves preys on the most desperate and vulnerable
"Please do not use, they let properties in disrepair without Gas or Electric safety certificates.They have their own tax avoidance policy and only take cash, they took money for keys that were missing for credit checks they did not even carry out. They play games as if plays the professional agent until problems start, the lady in the office becomes aggressive and says you wont get your money back when you challenge things that are not legal and should be abiding, and then they pass you on to the guy in the wheel chair Ashraf who makes it up as he goes along they tried to steal a lot of money from me, i was desperate, heavily pregnant and i also have a disabled child running from damp and mold. If they did it to me they will rob anybody please even if you are desperate, foreign and broke. DO NOT use Principle Homes.

If you want to be lied to, manipulated and cheated. If you want to be laughed at over the death of a family member!.if you want an indoor waterfall for 9 months, if you want to worry about your home burning down in the night. If you want to be reported to the police for simply trying to resolve an issue. If you want your life turned upside down. If you want a company that makes fraudulent claims to benefit services. If you want a company that keeps tenants and landlords in the dark. If you want to speak with a compulsive liar that really isn't all that good at being a compulsive liar but will stand their ground anyway. If as a landlord you want an agency that tells clients that it only excepts cash so you can avoid tax. If you want a catalogue of ridiculous and downright dishonest practices too numerous to mention speak with Mr Asib Hussein, Principal homes Walsall road. Always there to help! NOT!!!